Food and Beverage Service
This Level 2 course requires you to complete 10 units. Four of these are mandatory* (you must do them) and you need to choose six others. This course is for staff who work as part of a team, providing food, soft drinks, coffees or alcoholic beverages for their customers. You are likely to work in cafes, restaurants hotels, or pubs. You will be expected to have a working knowledge of all the tasks required of you from the units you select. If you work behind a bar, you should select mainly bar units, if most of your work is waiting on, you should select mainly food service units. If you do both, you should choose a mix of the two, and consider in addition, the payments unit, which demonstrates that you have cash handling skills.
You need to select your units carefully, to ensure that you can show your assessor that you are consistently carrying out the necessary tasks to achieve each of the units you select. If you rarely serve wine by the bottle to customers, don’t select this unit – you need good knowledge of wines, and of correct serving methods to achieve this unit successfully. Your assessor or your manager will help you choose. Your assessor will observe you at work to cover most of the units, and you may be given some short exercises to complete for the health, hygiene and safety units. Your assessor will also ask you questions about your job to check your knowledge.
If you need any help or guidance with your course, your assessor is the person to ask. He/she has been specially trained to guide you through your course, and will be happy to help!