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Home/Contact
  • Hospitality
  • Customer Service
  • Management
  • Business & Administration
  • Sports & Leisure
  • Learning & Development
  • Digital marketing
Short Courses
Eligibility
Testimonials
Wall of Fame
Employer
About
FAQ
Links
Supporting Sports Teams
Facebook
Policies
WorldHost(R)
Terms
  • Home/Contact
  • Apprenticeships
    • Hospitality
    • Customer Service
    • Management
    • Business & Administration
    • Sports & Leisure
    • Learning & Development
    • Digital marketing
  • Short Courses
  • Eligibility
  • Testimonials
  • Wall of Fame
  • Employer
  • About
  • FAQ
  • Links
  • Supporting Sports Teams
  • Facebook
  • Policies
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  • Facebook
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  • WorldHost(R)
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CLICK HERE TO Explore ITA funding options for your course from My World of Work

The series of Short Courses we Offer

SQA Scottish Certificate - Personal Licence Holders - SCQF 6

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

SQA Scottish Certificate - Personal Licence Holders - Refresher SCQF 6

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The Scottish Certificate for Personal Licence Holders (SCPLH) Level 6 is a mandatory qualification for those wishing to apply for a personal licence to sell or supply alcohol in Scotland.  The cost is £150 per candidate.  Please contact us to get onto the list for our next course.

Get in touch to book your place on an SCPLH Course

SQA Scottish Certificate - Personal Licence Holders - Refresher SCQF 6

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

SQA Scottish Certificate - Personal Licence Holders - Refresher SCQF 6

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The Scottish Refresher Certificate for Personal Licence Holders (SCPLH) Level 6 is a mandatory qualification for those wishing to continue with their personal licence to sell or supply alcohol in Scotland after 5 years.  The cost is £75 per candidate.  Please contact us to get onto the list for our next course.

Get in touch to book your place on an SCPLH Course

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

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The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005. The cost is £69 per candidate.

Find out more about the Safe Sale of Alcohol

WorldHost(R) - Principles of Customer Service

WorldHost(R) - Principles of Customer Service

SQA Scottish Certificate For Safe Sale and Service of Alcohol – SCQF Level 5

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  The WorldHost ‘Principles of Customer Service’ programme will give your staff the skills and knowledge necessary to deliver excellent customer service, giving your business the excellent reputation it deserves.  

Find out more about WorldHost(R)

Online and in person Training Courses

WorldHost(R) - Principles of Customer Service

Online and in person Training Courses

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Equality & Diversity, 1st Aid, Emergency 1st Aid, Food Safety or GDPR all with indicative prices for your consideration

Find out more about Short Courses

Courses by arrangement

Courses delivered in person

These courses involve online coursework, assessment and examinations

Scottish Cert For Safe Sale & Service of Alcohol

69

The SQA Scottish Certificate for Safe Sale and Service of Alcohol is designed principally for full and part-time staff who serve alcohol in the on and off-trade (pubs, clubs, hotels, restaurants, shops, off-licences and supermarkets). The qualification meets the requirements of the Licensing (Scotland) Act 2005.

Food Hygiene for the Hospitality Industry

#'s dependant

SCQF L6 - This course includes approx. 20 hours of coursework activity incl. practical & an exam

Food Hygiene for the Hospitality Industry

#'s dependant

SCQF L5 - REHIS Elementary or Int 2 - This is a full day of coursework and an exam - Normally delivered in groups of 10 people or more

WorldHost(R) - Principles of Customer Service

125

The WorldHost ‘Principles of Customer Service’ programme will give your staff the skills and knowledge necessary to deliver excellent customer service, giving your business the excellent reputation it deserves.  



Courses delivered online

These courses are delivered online - you will get a log in and a password to proceed

Equality & Diversity

40

1 hour of interactive e-learning covering the following:

  • What is meant by the term equality and diversity?
  • Consequences of inequality
  • Human rights
  • The Equality Act
  • Inclusive and exclusive models of society
  • Promoting inclusion
  • Creating fairer workplaces

Emergency First Aid at Work

40

  • Understanding the role and responsibilities of a first-aider
  • Assessing an incident
  • Managing an unresponsive casualty
  • Recognising and assisting a choke casualty
  • Managing a casualty – external bleeding and shock
  • Managing a casualty – minor injury

First Aid at Work

40

Understanding the role and responsibilities of a 1st-aider

  • Assessing an incident
  • Managing an unresponsive casualty
  • Recognising and assisting a choke casualty
  • Managing a casualty – external bleeding and shock
  • Managing a casualty – minor injury
  • Conducting a secondary survey
  • Administering first aid to a casualty with injuries to their bones
  •  -  with head and spinal injuries
  •  -  with suspected chest injuries
  •  -  with burns or eye injuries
  •  -  with sudden poisoning or anaphylaxis
  • -  with a major illness

Food Safety Level 2

75

4-5 hours interactive e-learning covering the following:

  • Introduction to food safety
  • Microbiological hazards
  • Food poisoning and its control
  • Contamination hazards and controls
  • HACCP from delivery to service
  • Personal hygiene
  • Food premises and equipment
  • Food pests and pest control
  • Cleaning and disinfection
  • Food safety enforcement

Food Safety Level 3

250

9-14 hours of interactive e-learning covering the following:

  • Introduction to food safety
  • Microbiology 
  • Contamination hazards and control 
  • Food poisoning 
  • Personal hygiene 
  • Design of food premises and equipment 
  • Cleaning and disinfection 
  • Pest control 
  • HACCP 
  • Control measures 
  • Supervisory management 
  • Food safety legislation and enforcement

General Data Protection

40

1 hour of interactive e-learning covering the following:

  • What the GDPR is, and how it affects how your business collects data
  • The principles behind how you should process client data
  • The rights of individuals over their data, including subject access requests and the right to be forgotten
  • The GDPR requirements for your organisation
  • What data and personal data is
  • Data breaches and penalties


Explore funding Options

Follow the link below to contact us with details of the course you are interested in

Find a course below & then explore funding

If you earn below £22,000 per annum, you may be eligible for a funded contribution towards your course - click here to find out more and apply 

See below for some detail of what we deliver, caontact us to talk it through.

Please contact us using the form below to arrange delivery

Contact Us

SDConsultancy

SDConsultancy Terms of Business

Full payment for courses is required a minimum of a week in advance of attendance.  If you wish to book and pay for the course in another way, please contact us directly either through the "Home & Contact" page or get hold of us by email or phone as normal.


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SDC Terms of Business Feb 2019 (pdf)Download

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